Department In-Charge

The manager is an employee who is responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, or an operating unit within an organization.

Requirements:
Inspect merchandise for quality control and report any defects and facilitate on-time clearance of all damaged merchandise

• Monitor and implement sales promotion and event in the stores and implement weekly plans through the team.
• Understand and maintain a detailed knowledge of the product/department merchandise
• Ensure and monitor all stock transactions are recorded on the system in time, accurately and correctly categorized by bar codes price tags.
• Ensure departmental décor is correct and there is consistency in displays, branding and departmental layouts
• Submit weekly trade report: Review non-selling items, slow/ fast moving lines/ non-movers/ damages/ ageing items & information about the customers (likes, dislikes and opinions) to avoid dead stocks.
  Maximize department sales and productivity metrics in line with shop targets
• Monitor key data reports on space management, sales against last year, last week and budget on a daily and weekly basis and communicate to staff
• Ensure and monitor all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc.).
• Ensure and monitor effective stock replenishment and correct rotation to the stock and assure continuous stock availability.
• Provide customer satisfaction by delivering exceptional customer service and ensure confidently with respect to Landmark retail/stores sales information.
• Carry out regular training to ensure clear understanding of the departments, products, make, features, selling skills and after sales service
• Communicate appropriately with customers including proactive greeting and acknowledgement and deal with issues.
• Skills & Experience
  Knowledge of merchandising, stock market, inventory processes with a knowledge of retail
• industries and its processes.
• Communication skills
• Interpersonal skills
• Proactiveness and flexibility
• Customer service orientation
• Result orientation
• Problem solving
• Technology: Basic MS office, Excel and Power point.
• Education: Graduates / High School with Diploma
• Language: English – Basic Arabic – Mandatory