Cashier

Role :
The Cashier is responsible for processing transactions in an accurate manner and timely manner using various modes of payments, while ensuring that excellent service is delivered to all customers. The role holder is also responsible for following the Cash Counter Office (CCO) policies and procedures to ensure that activities are carried out as per the required guidelines.

• Job Role Details:
• Install, check, and manage the cash unit and return it at the end of each day
• Take full responsibility for the security of their designated counter, cash and other valuables
• Ensure that bags, card machine and stationary are constantly available at the cash counter
• Follow the opening, closing, and cash reconciliation procedures
• Human Capital Responsibilities
• Scan the items, register the sales, and process transactions using the required mode of payment
• Ensure proper rates / denominations of currencies are communicated to the customers
• Conduct security checks for the currency when required
  Customer Service
• Assist customer in a professional and timely manner, providing excellent customer service at all times.
• Pack the customers’ scanned items when needed to ensure efficient and speedy service
  Communicate all customer feedback to the appropriate channels to ensure that the necessary action is taken
• Promote add on sales and maintain an awareness of all promotions and advertisements
  Cash Counter
• Key Responsibilities and Accountabilities:
  Transaction Processing
• Efficiency, accuracy and speed of scanning items and processing payment transactions
• Packing and wrapping to required, specified standard
• Level of customer service provided
• Participate in professional development opportunities to improve leadership and technical skills.

Qualification and Skills :

• Minimum Qualifications/education
• High School Diploma or equivalent
• Minimum experience
• Adapt in a multicultural environment
• Excellent listening abilities
• High attention to detail
• 0-2 years of experience in a similar role
• Highly organized with strong multitasking skills