Assistant Sales Manager Job in Dubai, United Arab Emirates

Business Unit Overview:
The Commercial Non-Airline Food Service division serves the hospitality industry by offering various food service products across multiple channels, including Distribution, Quick-Service Restaurants (QSR), Retail, Hotels, Restaurants, Catering, and Cafes (HORECA). The division’s projected fiscal budget of AED 27 million for 2024-2025 is 12.5% higher than the previous year’s AED 24 million.

Key Responsibilities:

1. Sales Achievement:

• Planned and executed sales initiatives to meet annual sales targets.
• Expand the customer base through targeted outreach, cold calling, and relationship management.

1. Client Acquisition & Growth:

• Identify and pursue potential clients through market research, networking, and participation in industry events.
• Support business growth by developing new client relationships.

1. Account Management & Revenue Collection:

• Collaborate with the Finance team to ensure timely payment collection and maintain detailed account activity records.
• Meet top-line sales objectives while maintaining agreed-upon gross profit margins.

1. Sales Presentations & Negotiations:

• Deliver tailored sales presentations and product demonstrations to highlight the unique value of the company’s food products.
• Negotiate commercial terms and prepare proposals per company standards, ensuring mutual benefits.

1. Customer Relationship Management:

• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Build and maintain advisory relationships with key account stakeholders.

1. Strategic Planning:

• Develop detailed monthly, quarterly, and annual sales plans to achieve objectives.
• Monitor progress and adjust strategies to align with company targets and market conditions.

1. Industry Expertise:

• Leverage extensive knowledge of food service segments, including HORECA, QSR, FSR, distribution, and retail.
• Stay informed about new product development and market trends to communicate effectively with clients.

Role:

The Assistant Key Accounts Manager is critical in a dynamic, revenue-focused environment. The position emphasizes client retention, strategic distribution within the hotel segment, and targeted efforts across the HORECA, QSR, FSR, and Retail sectors. It requires a strong focus on sales, relationship management, and teamwork to achieve the projected growth of AED 27 million for 2024-2025, a 12.5% increase from the previous year.

Qualifications & Experience:

Educational Background:

• Bachelor’s degree in Business Administration, Hotel/Hospitality Management, Supply Chain, or Marketing.

Professional Experience:

• At least 6 years of experience in food service sales, particularly within the UAE market.
• Proven track record in key account management and meeting annual sales targets.
• Strong understanding of the UAE food service industry and market dynamics.
• Knowledge of export procedures and ex-works terms is advantageous.
• Established client database and familiarity with diverse food service sectors, including HORECA and QSR.

Key Skills:

• Excellent communication, negotiation, and interpersonal abilities.
• Proficient in managing accounts to achieve sales objectives and maintain gross profit margins.
• Strategic implementation of sales initiatives to optimize business performance.
• Self-motivated and results-driven with a collaborative mindset.
• Competence in MS Office and CRM software.
• Proven ability to cultivate and sustain long-term client relationships.
• Valid UAE driving license.

This role offers an exciting opportunity to contribute to the growth and success of a leading food service division in the UAE.