Cashier

Job Role:
Cashier is responsible for processing transactions in an accurate manner and timely manner using various modes of payments, while ensuring that excellent service is delivered to all customers. The role holder is also responsible for following the Cash Counter Office (CCO) policies and procedures to ensure that activities are carried out as per the required guidelines.

Responsibilities:
Assist customer in a professional and timely manner, providing excellent customer service at all times
Pack the customers’ scanned items when needed to ensure efficient and speedy service
Communicate all customer feedback to the appropriate channels to ensure that the necessary action is taken
Promote add on sales and maintain an awareness of all promotions and advertisements
Cash Counter

Scan the items, register the sales, and process transactions using the required mode of payment
Ensure proper rates / denominations of currencies are communicated to the customers
Conduct security checks for the currency when required
Customer Service

Participate in professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
Apply and follow MAF Retail’s Human Capital and corporate policies, relevant procedures and instructions
Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Install, check, and manage the cash unit and return it at the end of each day

Efficiency, accuracy and speed of scanning items and processing payment transactions
Packing and wrapping to required, specified standard
Level of customer service provided

Take full responsibility for the security of their designated counter, cash and other valuables
Ensure that bags, card machine and stationary are constantly available at the cash counter
Follow the opening, closing, and cash reconciliation procedures
Human Capital Responsibilities

Qualification:
Minimum Qualifications/education
Highly organized with strong multitasking skills
Adapt in a multicultural environment
Excellent listening abilities
High attention to detail
High School Diploma or equivalent
Minimum experience
0-2 years of experience in a similar role