Al Futtaim
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.Role Overview
In this position, you will ensure that checkout areas are clean and organized while delivering exceptional customer service.
- Key Responsibilities
- Customer Service: Provide a friendly and efficient checkout experience for all customers.
- SOP Compliance: Adhere to standard operating procedures (SOPs) for cash handling, including counting and recording the cash float before opening and after closing to minimize losses.
- Financial Duties
- Payment Processing: Handle payments via cash, checks, credit cards, vouchers, or automatic debits, following the established cash handling procedures.
- Transaction Accuracy: Accurately compute and record all transactions, ensuring 100% precision at the register.
- Float Management: Count and document the cash float before trading begins and at the end of the trading day.
- Cash Security: Safeguard collected cash and ensure its proper custody at all times.
- Customer Responsibilities
- Customer Care: Ensure that all customers receive attentive service and their needs are met.
- Efficiency: Work diligently to minimize wait times and streamline the checkout process.
- Checkout Maintenance: Keep checkout areas clean and organized at all times.
- Stock Management: Maintain an adequate supply of printed stationery to meet operational requirements.
Key Skills for Success - Shift Flexibility: Comfortable working varied shifts as needed.
- Punctuality: Reliable and on-time for scheduled shifts.
- Attention to Detail: High level of accuracy in all tasks.
- Computer Proficiency: Familiar with using computers and related software.
- Mathematical and Organizational Skills: Strong mathematical abilities and excellent organizational skills.
- Customer Service Excellence: Proven ability to provide exceptional customer service.
Qualifications - Experience in cash handling and processing till transactions is essential for this role.