CRM Coordinator -230003VM

Full Time

Landmark Group

The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest omnichannel retailer of trusted, homegrown brands offering exceptional value. Today the Group operates over 2,200 outlets, with 10 online brands.
Facebook

Description:

  • Running CRM only properties (eg: CRM flashes, Inapps , popups , PLP banner, PDP )
  • Analyzing Push and email campaign data to identify CRM KPI’s and creating a weekly report (Open rate , CTR, Conversion rate )
  • Handling the coupon panel for creating coupon codes and vouchers for different departments
  • Working with product and tech team for different promotions coupon configurations
  • A/B testing when required or experimenting new ideas
  • Tracking all competitors communications to get an insight
  • Monthly catch up with content team to brainstorm new ideas
  • Tracking active customer journeys and executing them
  • Creating a yearly calendar for every every market cultural festive / trends (mainly: KSA /UAE/KWT)
  • Basic understanding of HTML to embed links in the emailers
    Creating a weekly CRM Promotion plan of push notifications
  • Working closely with merch and store team to get inputs for weekly promotions
  • Q/C copies that are written by copy writer and brainstorming new / trendy ideas
  • Designing a weekly wireframe for emailers (promotional & creative)
  • Working closely with creative and content team with the emailer layouts and aesthetics

Qualifications:

  • Running CRM only properties (eg: CRM flashes, Inapps , popups , PLP banner, PDP )
  • Analyzing Push and email campaign data to identify CRM KPI’s and creating a weekly report (Open rate , CTR, Conversion rate )
  • Handling the coupon panel for creating coupon codes and vouchers for different departments
  • Working with product and tech team for different promotions coupon configurations
  • A/B testing when required or experimenting new ideas
  • Tracking all competitors communications to get an insight
  • Monthly catch up with content team to brainstorm new ideas
  • Tracking active customer journeys and executing them
  • Creating a yearly calendar for every every market cultural festive / trends (mainly: KSA /UAE/KWT)
  • Basic understanding of HTML to embed links in the emailers
    Creating a weekly CRM Promotion plan of push notifications
  • Working closely with merch and store team to get inputs for weekly promotions
  • Q/C copies that are written by copy writer and brainstorming new / trendy ideas
  • Designing a weekly wireframe for emailers (promotional & creative)
  • Working closely with creative and content team with the emailer layouts and aesthetics
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