Al Futtaim Private Company LLC
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab EmiratesJob Title: E-commerce Merchandiser – Fashion
Location: Dubai, United Arab Emirates
Role Overview:
We seek a driven and detail-oriented E-commerce Merchandiser – Fashion to manage product content, digital merchandising, and promotional activities across our fashion e-commerce platforms. This role is crucial in enhancing customer experience, increasing conversions, and translating the brand’s identity into a compelling digital journey across online and third-party platforms.
The ideal candidate will have a deep understanding of e-commerce operations, a strong eye for fashion merchandising, and the commercial acumen to drive sales performance and customer engagement.
Key Responsibilities:
Sales & Merchandising:
- Upload and manage fashion product listings across websites and mobile apps using e-commerce platforms.
- Maintained and optimized category listings and merchandising layouts.
- Analyze and report on weekly sales performance across products and categories.
- Ensure product images and descriptions meet brand guidelines and visual standards.
- Coordinate with photography and design teams to ensure all assets are on-brand and optimized for online display.
Customer Experience & Conversion:
- Identify areas for customer journey improvement and implement enhancement plans.
- Support content publishing for homepages, landing pages, and promotional campaigns.
- Ensure seamless integration of best practices for a practical online-to-offline shopping experience.
- Collaborate on UX improvements and digital content strategies that boost engagement and retention.
Data & Reporting:
- Prepare detailed reports on performance, conversion rates, and user behavior.
- Conduct regular audits of product catalogs to ensure accuracy and availability.
- Monitor inventory across GCC platforms and coordinate with relevant teams to resolve gaps.
- Leverage analytics tools (e.g., Google Analytics) to identify trends and new opportunities.
Marketing & Promotions:
- Support marketing campaigns with actionable sales insights and performance analysis.
- Assist with SEO and PPC strategies to drive traffic and visibility.
- Planned and implemented promotional activities and tracked campaign success metrics.
- Keep the e-commerce site dynamic with updated banners, blog content, and seasonal campaigns.
Collaboration & Coordination:
- Build effective partnerships with internal teams in buying, marketing, and creative areas.
- Liaise with external vendors and digital partners to ensure the timely execution of deliverables.
- Support cross-functional initiatives to align merchandising strategy with business goals.
Required Skills & Competencies:
- Strong commercial mindset with a focus on sales and performance metrics.
- Excellent product selection, visual merchandising, and digital content sense.
- Solid understanding of e-commerce operations, particularly fulfillment and post-purchase behavior.
- Proficiency in MS Excel, PowerPoint, and Google Analytics.
- Knowledge of key digital marketing KPIs and promotional strategies.
- Experience in both e-tail and retail environments.
- Familiarity with platforms such as Shopify or a similar CMS is a plus.
Qualifications & Experience:
- Education: Diploma or degree in Marketing, E-commerce, Business, or related field.
- Experience: Minimum 3 years in an e-commerce or digital merchandising role, ideally within a fashion or multi-channel retail environment.
- Proven track record of executing successful online merchandising and promotional strategies.
- Strong interpersonal skills and the ability to manage multiple stakeholders and priorities.
Ready to shape the online fashion experience? Join a team that blends creativity, data, and commerce to redefine how fashion is discovered and shopped.