Al Futtaim Private Company LLC
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.Position Summary:
We are seeking an individual to oversee merchandising and trading operations across M&S Ecommerce platforms and third-party channels. The primary focus will be on enhancing trade and user experience in the Clothing, Home, Beauty, and Food categories. This role entails ensuring exceptional customer experiences and collaborating with the Senior Online Merchandiser to implement M&S standards effectively.
Responsibilities:
Monitor web analytics according to established guidelines.
Develop improvement plans aimed at enhancing the customer experience.
Implement best practices online to facilitate a seamless transition from online to offline channels.
Oversee online merchandising activities, including category listing management.
Generate reports and analyze conversion metrics.
Utilize sales insights for demand management purposes.
Develop and execute SEO and PPC strategies/marketing plans.
Coordinate promotional activities effectively.
Maintain an engaging online presence through banners, blogs, and other dynamic content.
Foster strong relationships with internal and external stakeholders, particularly with the Buying and brand teams.
Required Skills for Success:
Ability to work efficiently and effectively, demonstrating a sense of urgency to accomplish tasks.
Resilient and determined, with a strong motivation to achieve goals.
Passionate about the job and possessing a positive, proactive attitude.
A keen eye for products and adept at trading.
Exceptional attention to detail.
Commercially savvy, with a strong understanding of business principles.
Collaborative team player capable of working across functions harmoniously.
Results-driven mindset, with the capacity to implement and deliver innovative ideas.
Ambitious yet grounded in reality.
Excellent communication skills, both verbal and written.
Strong interpersonal skills.
Proficient in problem analysis and problem-solving.
Dedicated to delighting customers.
Ability to collaborate effectively.
Skilled in managing complexity.
Proactive in taking initiative.
Demonstrates a strong drive for achieving results.
Qualifications for the Role:
Bachelor’s degree (Master’s preferred).
3-6 years of experience in a similar field.
Previous experience in the same industry or within relevant product categories.
Strong planning, organizational, and prioritization abilities.
Deep understanding of retail processes and operations.
Proficient in analytical and numerical skills, particularly in fast-paced Beauty and Skincare markets.
Proficiency in MS Office applications.
Experienced user of eCommerce content management systems.
Exceptional attention to detail and numerical proficiency.
Confident in product knowledge.
Effective communication skills.
Optimistic attitude towards challenges.
Ability to work efficiently with a sense of urgency.
Cultural awareness and sensitivity.