NAFFCO Group is among the world's leading producers and suppliers of top-tier firefighting equipment, fire protection systems, fire alarms, security and safety engineering systems worldwide. Since its humble beginnings, NAFFCO has grown from its headquarters in Dubai, UAE to expand to over 100 countries around the world.
Job Details:
Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs.
Prepare proposals to our company standards and terms & condition
Evaluate the tenders and RFQ inquiries based on compliance template format comprises the technical, commercial, contractual & legal terms, risks and any stipulated terms and condition.
Liaise with other members of the company and other technical experts, respond to prospect’s technical needs and objections in a timely manner.
Close the deals for the best interest of our company and complying with the policy and terms & conditions
Present, discuss and mutually agree on the technical and commercial terms with the customers
Follow up the quotations and projects status with the customers
Negotiate tender and contract terms to meet both client and company needs
Formulate the contracts terms/offers to cover the scope of work & supply, technical & commercial, contractual & legal terms and any applicable terms & condition
Upon receipt of the order and signing the contract
Acknowledge the order with thanks to customer upon receipt of the signed contract or purchase order
Carefully review the order scope and terms. If the order scope and terms are accepted, otherwise, request amendment from the customer
Issue order confirmation (or remarks on the order if any discrepancy) to the customer
Official hand over to the project implementation and order processing team, minutes of meeting to be issued and signed by team leaders, the order will be registered in the orders log as ordered by the order management team
However, keep follow up on the implementation as project owner with coordination with order processing team
Monitor the delivery process and assure that the customer is satisfied from the delivery process and compliance of the delivered items to the contract/order
Support marketing activities by attending trade shows, conferences and other marketing events
Candidate Profile:
A team player with high level of dedication
Bachelor Degree in Mechanical/Electrical
Excellent knowledge in Microsoft Applications
Well – Organized and responsible with an aptitude in problem solving
Experience: 3 – 5 yrs. | Opening: 2
Education: Bachelor of Technology/Engineering(Electronics/Telecommunication, Mechanical)
