Specialty Leasing Administrator

Job Role:
To provides support to the SL department and management in performing their key responsibilities. Accountable for performing a variety of administrative support functions to monitor and ensure timely workflow delivery such as but not limited to: generating daily reports, financial reports, maintaining file and data, License agreement preparation, outstanding arrears follow up, renewal preparation and tracking. In addition, Coordination with the SL Team, Finance Department, Retail Delivery Team and all related departments.

Job Responsibility:
Ensure all relevant operational policy and procedure manuals are maintained and current.
Contribute to the provision of an effective service by ensuring accounts and reports are processed and forwarded within agreed timelines.
Ensure that all documentation is accurate and completed in a professional and timely manner.
Responsible for coordinating the filing and administration in a professional and orderly manner.

Technical Skils & Application:
Able to assume some accountability for work performed and to meet prescribed priorities.
Able to apply basic knowledge of administrative practices and procedures.
Able to initially operate under close direction using established routines, methods and procedures with limited scope for exercising initiatives and judgment, but able to progress to involvement in a range of activities requiring the use of written and numeric skills, administrative skills, effective communication skills and the use of a wide range of office equipment.
Contribute to the effective management of the SL department in consultation with the department head.
Ensure the provision of an efficient and effective record and file management system by managing and processing records, collation of relevant data, and maintaining appropriate paperwork.

Teamwork & Communication
Be aware of, and practice according to, the organisation’s Aims, Objectives & Core Values.
Demonstrate the ability to work positively within a team to achieve team goals and work harmoniously and effectively with other team members to achieve delivery excellence.

Continuous Improvement
Demonstrated understanding of all relevant external legislation & internal policies and procedures that relate to this position and the Organisation.
Participate in and contribute to quality improvement programs and other facility activities to meet Service/Accreditation Standards.
Able to demonstrate a commitment to good occupational health & safety practice by; raising issues and identifying / reporting all hazards through appropriate processes; and complying with OHS&W policies and procedures and contributing to a safe working environment by observing all Occupational Health and Safety regulations.
Able to participate in identifying and assessing potential risk arising from the business.

Personal & Proffesional Development

Continually develop both personally & professionally to meet the changing needs of your career & industry.
Ensure compliance with the requirements of the Code of Conduct with regard to integrity, respect and accountability.
Actively participate in the Performance Management process as required and to develop in consultation with your manager/ supervisor a personal / professional development plan.
Attend all training sessions provided by the organisation and be actively involved in other training & development as required.
Motivated to achieve required goals / tasks relevant to the position.
Demonstrated ability to undertake assigned duties, to work within agreed timetables and deadlines and to accept responsibility for accurate and efficient completion of each task.

Customer Service
Maintain confidentiality on all issues relating to the Organisation, the clients & fellow colleagues
Treat all clients with respect & equality, whilst being responsive to their needs
Maintain a professional and appropriate telephone manner and be responsive to telephone inquiries.
Act in a professional manner at all times when dealing with internal & external clients.
Positively promote the organisation both internally & externally
Be prompt and provide courteous service to clients, colleagues and the broader community

Job Context:
The role will entail to contribution in the achievement of business targets through implementation of a competitive and innovative Specialty Leasing program. Accountable for effective & efficient Specialty Leasing administrative support to staff and clients. Work as an integral part of a multi-disciplinary team to support HOD, team members and clients through the effective delivery. Responsible for the provision of an effective and timely administrative and clerical service.
Required skills to be successful:
Honesty
Integrity
Competence
Tenacity & Enthusiasm
Creativity
Professionalism
Drive
Self-motivated
Positive attitude
Effective communication skills and time management are required along with the ability to handle pressure and demands of job.

What equips you for the role:
Minimum Qualifications and Knowledge:
Graduate degree in Business Administration or relevant discipline industry, such as MECSC/ICSC/ CLS
3 years administration experience.

Minimum Experience:
Advanced typing speed
Ability to work autonomously
Exceptional presentation and interpersonal skills
Problem solving skills
Ability to plan and prioritise workloads to meet deadlines
Outstanding organisational and time management skills
Must have Yardi user experience
Advanced knowledge of Microsoft Word and Excel
Knowledge of using database systems