Al Futtaim Private Company LLC
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab EmiratesJob Responsibilities:
Conducting skilled repairs and maintenance on watches and clocks.
Meeting designated service objectives.
Providing expert assessments on the authenticity and feasibility of repairs for watches.
Ensuring quality control measures are adhered to and monitored.
Compiling technical concerns for review.
Managing and updating technical records effectively.
Essential Skills for Success:
Enhancing product sales through effective post-sales support to generate service revenue.
Demonstrating confidence and collaborative teamwork.
Proficiency in managing complex tasks.
Meticulous attention to detail.
I come equipped for this role with a blend of practical experience and personal attributes honed through various avenues:
Education Foundation: My foundational knowledge from high school provides me with a solid base of understanding, enabling me to grasp complex concepts and learn new skills efficiently.
Extensive Experience in Watch Service: With 3-4 years of hands-on experience as a watch service technician, I have developed a deep understanding of the intricacies of watch mechanisms, repair techniques, and customer service requirements.
Customer Satisfaction Focus: I am dedicated to delighting customers through exceptional service. I prioritize understanding their needs and concerns, ensuring that every interaction leaves them satisfied and eager to return.
Expertise in Managing Complexity: Through my experience in watch service, I have become adept at managing the intricacies and nuances of repairing various types of watches. I excel in breaking down complex problems into manageable components and finding practical solutions.
Proactive Initiative: I am proactive in identifying areas for improvement and taking the Initiative to implement solutions. Whether it’s streamlining repair processes or enhancing customer experiences, I am motivated to drive positive change.
Results-Oriented Approach: I have a strong drive for achieving results. I set ambitious goals for myself and work diligently to surpass them, whether it’s exceeding repair targets, enhancing customer satisfaction metrics, or improving operational efficiency.
In summary, my blend of education, hands-on experience, customer-centric focus, problem-solving skills, Initiative, and results-oriented mindset uniquely equip me for success in this role.