Al Futtaim Private Company LLC
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.Job Overview:
As a Customer Service Representative specializing in the repair of watches and clocks, your responsibilities will include:
Key Responsibilities:
- Conducting professional and technical repairs on watches and clocks.
- Meeting service targets as established.
- Providing technical assessments on the authenticity and repair feasibility of watches.
- Ensuring quality control checks are verified and monitored.
- Compiling technical issues for review and resolution.
- Managing and maintaining technical documentation effectively.
- These tasks are essential to ensuring high standards of customer service and technical proficiency in the repair and maintenance of timepieces.
Essential Skills for Success:
Enhancing product sales through effective after-sales service to generate service revenue.
Collaborating confidently within a team environment.
Managing complex tasks efficiently.
Demonstrating meticulous attention to detail.
Qualifications and Experience:
- High school diploma.
- 3-4 years of hands-on experience as a watch service technician.
- Commitment to customer satisfaction.
- Proficiency in handling intricate technical challenges.
- Proactive approach to achieving outcomes.
- These attributes are crucial for excelling in providing exceptional customer service and proficiently
- managing the technical intricacies of watch and clock repairs.